• Do you shoot in film or in digital?

    Our team uses the highest quality digital cameras and equipment on the market, ensuring premium quality images.
  • Will we keep the digital negatives?

    Yes, we deliver all of the full resolution, post-produced, un-watermarked images on a handy DVD.
  • How long will it take you to photography my products?

    Most projects take no longer than 3 business days from the date that we receive your products.  In very rare cases, your project could take slightly longer depending on the workload involved in the project.
  • Do you guarantee my satisfaction?

    Yes.  We guarantee our clients complete satisfaction on the orders they place with us.  enlight Photography offers a simple 100% satisfaction guarantee program to every client.  If you are not completely satisfied with your photos and we are unable to make corrections to your satisfaction, you will not be billed.  No files will be delivered.
  • In what format are my images delivered?

    You can select full-resolution JPEGs for print or low resolution JPEGs for the internet.  Another option is the full-resolution TIFF file format, which is an ideal file type for additional retouching.
  • What kind of license comes with the images?

    Images are licensed to your company on a royalty-free unlimited-use basis.  This means that you can use the images in any of your publications as many times as you like, with as wide of a distribution as you want.  You can also use the images in all forms of media including print, advertising, web, etc.
  • What if I need an image to be re-shot?

    If we make an error we will correct the mistake at no additional charge.  Re-shoots resulting from client error, omission, or artistic reasons will be charged at full price of the photo.
  • What is your privacy policy?

    Our privacy policy is that enlight Photography will never sell or share any of your information with anybody.
  • Do I need to be located near your studio to be a client?

    No.  As all of the products that we shoot are shipped to us, we can work for any client and we can travel to any location worldwide to hold a session anywhere.
  • I still have a few more questions!

    Contact us, and ask away!

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